FAQ
- HOW DO THE SIZES DRESS?
- both sweatshirts and t-shirts and polo shirts have a Regular fit, on each product page you will find the image with the relative measures, corresponding to the different sizes
- WHEN DOES MY ORDER COME HOME?
- ITALY: if the goods are ready for delivery in 24/48 hours, the order is SHIPPED and delivered with the timing of the chosen service, if instead it is to be produced, within 3/5 working days it will be ready to be shipped.
- REST OF THE WORLD: if the goods are ready for delivery in 48/72 hours the order is SHIPPED and delivered with the timing of the chosen service, if instead it is to be produced, within 3/5 working days it will be ready to be shipped
- IF THE SIZE IS NOT OK FOR ME?
- you can start the return procedure by sending an email to spedizioni@incasodivintage.com, you will be contacted within two working days with the information, the shipping for the return size change for wrong order is charged to the customer, while the second shipment that we make to send you the correct size is at our expense.
- IF I DON'T LIKE THE PRODUCT?
- you have 7 days to make the return, send an email to spedizioni@incasodivintage.com and you will receive the necessary information within two working days, keep the tags and the case, as soon as the product arrives at our warehouse, we will check its integrity and proceed with the refund.