Terms and conditions
These Terms and Conditions (hereinafter, "T&C") regulate the online purchase service that will allow the contracting of products and/or services offered on the INCASODIVINTAGE SRLs website (hereinafter "the Website").
INCASODIVINTAGE SRLs is the owner of the Website and supplier of the products and/or services that are marketed on it.
The contractual purchase relationship involves the delivery, in exchange for a price expressly determined on this Website, of a specific product or service.
A purchase through this Website implies acceptance of the T&Cs in the version published at the time the Website is accessed, which implies that the User:
- You have read and understood what is set out in this document.
- It is a person with sufficient capacity to make a purchase.
- You agree to comply with the obligations contained herein.
The User is responsible for the accuracy of the data provided during the online purchase process. Furthermore, in the event that the purchase on this Website requires the registration of the User, the latter has full responsibility for the use and custody of the username and password provided to him, responding to the actions performed through their use. When aware, the User must notify the provider of the loss, disclosure or unauthorized access of a third party to his private area as a Registered User.
INCASODIVINTAGE SRLs reserves the right to modify these T&Cs, without this affecting the products or services that have been acquired through the Website prior to such modification.
ORDERS AND CONDITIONS OF PURCHASE
- In order to make a purchase, the User must be over 18 years old.
- In order to place the order, the User must provide all the data requested during the purchase process, which will be necessary to correctly manage his order.
- To make purchases on the Website, the delivery address of the package and the billing address must be located in Europe, with the exception of the Canary Islands, Ceuta and Melilla and Switzerland where no shipments are made.
PRICE, PAYMENT METHODS AND DISCOUNT CODES
All prices for products or services on the Website include VAT. In any case, the prices will be expressed in Euros (€).
The prices indicated for each product or service do not include shipping, handling, packaging, insurance or any other additional services to the product or service purchased, unless otherwise specified. Any applicable additional costs will be communicated to the User before the formalization of the purchase, excluding customs taxes, etc.
The prices applicable to each product or service will be those published on the Website and will be applied automatically in the last phase of the purchase process. The User accepts that the economic value of some of the products or services offered may vary in real time. In any case, this will always be communicated before the formalization of the sale.
The User agrees to pay upon placing the order, and may pay using any of the payment methods specified on the Website.
After making the payment, the User will receive an order confirmation email, which will include a summary of the items purchased, the requested shipping method and the delivery address.
INCASODIVINTAGE SRLs may periodically offer discount codes to its Users. These discounts can only be applied in accordance with the instructions specified by INCASODIVINTAGE SRLs in relation to each code and, in any case, Users will be able to use a single code per order.
The use of discount codes will not be compatible with certain promotions and collections.
TIMES AND PLACE OF DELIVERY
INCASODIVINTAGE SRLs will deliver the orders to the address indicated by the User in the appropriate purchase form.
INCASODIVINTAGE SRLs assumes no responsibility when the delivery of orders is not carried out because the data provided by the User is false, inaccurate or incomplete, as well as for any other cause attributable to the User.
INCASODIVINTAGE SRLs will adopt all the necessary measures so that the delivery can be made within the agreed times. INCASODIVINTAGE SRLs considers the confirmation of the payment, through any of the enabled systems, a necessary condition to be able to respect the delivery terms. However, the times indicated to the User represent an estimate and may vary for logistical reasons or due to force majeure.
It will be possible to consult the delivery times in the purchase form, as well as in the FAQ section of the Website.
Delivery will be considered made from the moment in which INCASODIVINTAGE SRLs or the transport company engaged by it places the product at the User's disposal.
WARRANTY AND REPAIRS
1.1 CONTENT AND DURATION OF THE WARRANTY
The warranty will only be valid if you send the proof of purchase (indicating the date of purchase, model and name of the distributor) together with the defective product within the warranty period. INCASODIVINTAGE SRLs reserves the right not to offer the free warranty service if the indicated documents are not presented or if the information contained in the documents is incomplete or illegible. If the return is made within the warranty period, INCASODIVINTAGE SRLs undertakes to repair or replace the defective product or one of its parts at no additional cost. This guarantee does not cover transport costs.
1.2 LIMITATIONS OF WARRANTY
This warranty does not cover any of the following cases:
- Defects and damages due to loss, theft, fire, water or natural disasters.
- Faults or damage caused by misuse, negligence (knocks, crushing, dents, glass breakage, etc.) or accidents.
- Defects and damages due to normal wear and tear of the product.
- Consumables (components that should require periodic replacement during the life of the product, such as batteries).
EXCHANGES AND RETURNS
*The return and refund policy only applies to products purchased through our official website.
1.1 DEFECTIVE PRODUCTS
In the event of a faulty product, you must contact us within 14 days of receiving your order and send us a picture clearly showing the fault in order to verify that the product is indeed faulty.
In the event that the defective product has to be sent to the warehouse, INCASODIVINTAGE SRLs will bear the shipping costs. As soon as it is verified that the product is defective, the refund or exchange will be made to the User in question.
1.2 WRONG ORDERS
If you receive an order that does not correspond to the one you have purchased, you must contact INCASODIVINTAGE SRLs within 14 days of receiving the order and send us an image showing everything you have received with the respective reference in the package, the payment receipt and shipping. We will give you a solution once we verify the content.
In the event that the product must be sent to the warehouse, INCASODIVINTAGE SRLs will bear the shipping costs. When it is verified that the order was wrong, the refund or exchange will be made to the User in question.
The product must not have been used and must be sent in its original packaging with the box and any accompanying labels.
1.3 ORDER EXCHANGES OR RETURNS
To make exchanges or returns, it will be necessary to send the product to the offices of INCASODIVINTAGE SRLs . The deadline for any exchange or return is 14 days from receipt of the order. The product must not have been used and must be sent in its original packaging with the box and any accompanying labels. The costs of the return will be borne by the customer.
Contact us by email for further instructions on how to return.
1.4 REFUND TIMES
Once the parcel has been returned to our offices or warehouses, it is processed before proceeding to approve the refund. The product must be sent within 14 days of receipt of the order, must not have been used and must be delivered in its original packaging with the box and any accompanying labels.
If approved, a full refund of the price of the goods will be issued within 7 working days and you will be notified of the transaction by email. Once your refund has been issued, you may receive it within 5-10 business days.
USE OF THE WEBSITE
The Website provides access to Internet content belonging to INCASODIVINTAGE SRLs , to which the User may have access. The User assumes responsibility for the use of the portal. This responsibility extends to the registration necessary to access certain services or contents. During this registration, the User will be responsible for providing truthful and lawful information.
The User undertakes to make appropriate use of the contents and services that INCASODIVINTAGE SRLs offers through its Website and, in an enunciative, but not limited, way, not to use them for (i) incurring illicit, illegal or contrary to good faith and public order; (ii) disseminate content or propaganda of a racist, xenophobic, pornographic-illegal nature, in defense of terrorism or that violates human rights; (iii) cause damage to the physical and logical systems of INCASODIVINTAGE SRLs , its suppliers or third parties, introduce or spread computer viruses or any other physical or logical system that may cause such damages on the network; (iv) attempt to access and, if applicable, use the e-mail accounts of other Users and modify or manipulate their messages.
INCASODIVINTAGE SRLs reserves the right to withdraw all those comments and publications that violate respect for the dignity of the person, which are discriminatory, xenophobic, racist, pornographic, which threaten youth or childhood, public order or safety or which , in his opinion, are not suitable for publication.
PROTECTION OF PERSONAL DATA
INCASODIVINTAGE SRLs complies with the provisions of the Organic Law 15/1999, of December 13, on the Protection of Personal Data, with the Royal Decree 1720/2007 of December 21, with which the Regulation implementing the Organic Law and other regulations in force, and guarantees the correct use and treatment of the User's personal data. To do this, in addition to the personal data collection forms, in the services that the User can request from INCASODIVINTAGE SRLs , the User will be informed of the existence and acceptance of the particular conditions of the processing of their data in each case, informing them of the responsibility of the file created, of the address of the person in charge, of the possibility of exercising his rights of access, rectification, cancellation or opposition, of the purpose of the treatment and of the communications of the data to third parties, where applicable. Likewise, INCASODIVINTAGE SRLs informs that it complies with Law 34/2002 of July 11, on Information Society Services and Electronic Commerce, and will request your consent at any time to process your email for commercial purposes.
INTELLECTUAL AND INDUSTRIAL PROPERTY
INCASODIVINTAGE SRLs , by itself or as assignee, is the owner of all the intellectual and industrial property rights of its website, as well as of the elements contained therein (for example, images, sounds, audio, video, software or texts , brands or logos, combinations of colors, structure and design, selection of used materials, computer programs necessary for its operation, access and use, etc.), owned by INCASODIVINTAGE SRLs or its licensors. All rights reserved. Based on the provisions of articles 8 and 32.1, paragraph 2, of the Intellectual Property Law, the reproduction, distribution and public communication, including the method of making available, of all or part of the contents of this website are expressly prohibited, with commercial purposes, through any support and any technical means, without the authorization of INCASODIVINTAGE SRLs . The User undertakes to respect the Intellectual and Industrial Property rights of which INCASODIVINTAGE SRLs is the owner. It will be possible to view the elements of the portal and even print, copy and store them on the hard disk of your computer or on any other physical medium, as long as it is solely and exclusively for personal and private use. The User must refrain from deleting, altering, circumventing or manipulating any protection device or security system installed on the pages of INCASODIVINTAGE SRLs .
DISCLAIMER OF WARRANTIES AND LIABILITY
INCASODIVINTAGE SRLs is not responsible, in any case, for damages of any kind that may cause, by way of example: errors or omissions in the contents, lack of availability of the portal or transmission of viruses or malicious or harmful programs in the contents, despite having adopted all the technological measures necessary to avoid it.
INCASODIVINTAGE SRLs reserves the right to make without notice the modifications on its portal that it deems appropriate, being able to modify, eliminate or add both the contents and services provided on it, and the way in which they are presented or located.
INCASODIVINTAGE SRLs may modify at any time the conditions established here, being duly published as they appear here. The validity of the aforementioned conditions will depend on their publication and will remain in force until they are modified and replaced by others duly published.
LINKS AND HYPERLINKS
In the event that the Website contains links or hyperlinks to other Internet sites, INCASODIVINTAGE SRLs will not exercise any type of control over the aforementioned sites and contents. In no houses INCASODIVINTAGE SRLs will assume no responsibility for the contents of links belonging to another Website, nor will it guarantee the technical availability, quality, reliability, accuracy, completeness, accuracy, validity and constitutionality of any material or information contained in these links or on other Internet sites. Likewise, the inclusion of these external links will not imply any type of association, merger or participation with the connected entities.
INCASODIVINTAGE SRLs will continue the violation of these conditions, as well as any improper use of its portal, exercising all civil and criminal actions that may be provided for by law.
In the event that any Clause of these T&Cs is declared void, the other Clauses will remain in force and will be interpreted taking into account the spirit of these T&Cs.
GOVERNING LAW AND JURISDICTION
These conditions will have to be governed or interpreted in accordance with the Spanish legislation on what is not expressly established.
INCASODIVINTAGE SRLs and the User agree to submit any dispute, which may arise as a result of the supply of the products or services, to the Courts and Tribunals of the domicile of the purchasing party, if the User is a final consumer or, as the case may be, to the Courts and Tribunals of MILAN if the User is a company.