Frequently asked questions
- THE SIZES HOW DO THEY DRESS?
- both sweatshirts and t-shirts and polo shirts have a Regular fit, on each product page you will find the image with the relative measurements, corresponding to the different sizes
- WHEN DOES MY ORDER ARRIVE AT HOME?
- ITALY: if the goods are ready for delivery in 24/48 hours, the order is SHIPPED and delivered within the timescales of the chosen service, if instead it is to be produced, it will be ready to be shipped within 3/5 working days.
- REST OF THE WORLD: if the goods are ready for delivery in 48/72 hours, the order is SHIPPED and delivered within the times of the chosen service, if instead it is to be produced, it will be ready to be shipped within 3 /5 working days
- IF THE SIZE DOESN'T FIT ME?
- you can start the return procedure by sending an email to firstname.lastname@example.org , you will be contacted within two working days with the information, the return shipment for the change of size due to an incorrect order is charged to the customer, while the second shipment is carried out by us to send you the correct size is on us .
- IF I DON'T LIKE THE PRODUCT?
- you have 7 days to make the return, send an email to email@example.com and you will receive the necessary information within two working days, keep the tags and the case, as soon as the product arrives at our warehouse, we will check its integrity and we will proceed with the refund.